The United States Supreme Court is set to hear Microsoft’s appeal regarding a class action lawsuit brought against them in 2007. The lawsuit pertains to testimony that Microsoft allegedly knew there was a design defect in their Xbox 360 consoles that caused discs to become scratched, rendering them unplayable.
Plaintiffs claim that an overly sensitive optical disc was the issue, as it caused discs to hit other parts of the console.
Testimony from Microsoft program manager Hiroo Umeno bolsters these claims, stating the optical disc drive team knew about the issue.
“When we first discovered the problem in September or October (2005), when we got a first report of disc movement, we knew this is what’s causing the problem,” Umeno stated.
Microsoft claims that out of the 80 million Xbox 360 systems they’ve sold, only 0.4 percent of owners have reported disc scratching; which means the reported damage was caused by consumer misuse and “not a product defect.”
A federal judge originally dismissed the class action lawsuit in 2012, stating there weren’t enough complaints to justify a class action. Shortly after this ruling, a federal appeals court reversed the decision, which allowed the class action suit to move forward.
According to the Associated Press, Supreme Court justices have agreed to hear an appeal from Microsoft, with the result determining whether Microsoft will have to face the suit or not.