WB suspends PC sales of Batman: Arkham Knight

Still no good news for Batman: Arkham Knight fans who were hoping to play the game on PC: Warner Bros has officially suspended sales of the PC version of the game until it is fixed.

The statement came via an open letter from WBIE community admin Yorick:

We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.

As we mentioned yesterday, gamers have been overwhelmingly negative about the PC version of the game (developed by Iron Galaxy Studios, not series stalwart Rocksteady), but many had hoped things would be fixed with an update or two.

Overnight, WBIE released a bunch of recommended system specs for the game – many of which forced the game to run somewhere below the expected benchmark of 1080p/60fps.

It seems that Steam‘s new refund system has been getting a workout, with digital retailer Green Man Gaming also promising to give gamers their money back – but only after giving WBIE a good try at fixing the problems.

Yorick explains that the team is “continuously monitoring” a whole lot of complaint threads about Batman: Arkham Knight on PC, and is keeping track of any issues lodged with Customer Support.

The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.

If you’ve already purchased the game and don’t want to hand it over for a refund just yet, there are still some things to try. Read the Update on Performance post carefully and make sure your hardware is up to scratch. Keep in mind that even when running well, WBIE notes that AMD users can still potentially expect “minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile”, so it won’t be perfect for a while yet.

Despite WBIE‘s claims, Batman: Arkham Knight still appears to be available on Steam, so… buyer beware.

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