We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
As we mentioned yesterday, gamers have been overwhelmingly negative about the PC version of the game (developed by Iron Galaxy Studios, not series stalwart Rocksteady), but many had hoped things would be fixed with an update or two.
It seems that Steam‘s new refund system has been getting a workout, with digital retailer Green Man Gaming also promising to give gamers their money back – but only after giving WBIE a good try at fixing the problems.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
If you’ve already purchased the game and don’t want to hand it over for a refund just yet, there are still some things to try. Read the Update on Performance post carefully and make sure your hardware is up to scratch. Keep in mind that even when running well, WBIE notes that AMD users can still potentially expect “minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile”, so it won’t be perfect for a while yet.