Ubisoft apologises, offers free AC:Unity DLC

Ubisoft has admitted, after two weeks, that Assassin’s Creed Unity really is rather broken – and it’s taking an interesting approach to fixing the problem. Everyone who’s bought a copy of the game will get upcoming campaign DLC Dead Kings for free – and anyone who’s purchased a Season Pass will receive one free game, with the Season Pass now scrapped.

This isn’t meant to suggest that Ubisoft is not still working on fixing the actual problems within the game, mind you.

Yannis Mallat, CEO for Ubisoft Montreal and Toronto explains:

The launch of Assassin’s Creed Unity was a highly-anticipated moment for me and for our development teams around the world who dedicated a tremendous amount of energy, passion and skill to the game’s creation. For us, it was the culmination of years of work on new technologies, the development of multiple innovations — including an all-new game engine — and an evolution of the Assassin’s Creed franchise’s core pillars. More importantly, we know that it was a highly-anticipated moment for many of you as well, as you looked forward to taking part in the first truly next generation Assassin’s Creed game.

Unfortunately, at launch, the overall quality of the game was diminished by bugs and unexpected technical issues. I want to sincerely apologize on behalf of Ubisoft and the entire Assassin’s Creed team. These problems took away from your enjoyment of the game, and kept many of you from experiencing the game at its fullest potential.

Assassin’s Creed Unity launched in North America on November 11, and brought with it literally hundreds of bugs, many of which broke the game entirely. Ubisoft has been working on multiple major patches to try and fix everything, but even now, glitches, bugs and issues still remain.

If you did buy the Season Pass, anticipating the greatness that Unity could have been, you’ll still receive the benefits (including Assassin’s Creed Chronicles: China), but as Ubisoft has decided to give away the premium DLC component, you are now offered one of the following games for free: The Crew, Far Cry 4, Watch_Dogs, Assassin’s Creed 4: Black Flag, Rayman Legends or Just Dance 2015. (Ubisoft is still setting up a process for distributing these free games.)

On the flip side: If you’d been thinking about grabbing a Season Pass, think again – the offer’s been removed from sale.

Mallat explains:

In addition to the latest patch and this offer, we are committed to delivering further fixes for other issues you’ve raised. In the meantime, please keep your feedback coming — it has been both humbling and incredibly helpful as we continue working hard to improve the overall quality of the game. We are hopeful that with these forthcoming updates, everyone will be able to truly enjoy their Assassin’s Creed Unity experience.

A major update for Assassin’s Creed Unity – the third – is rolling out this week. It fixes more than 300 issues with the game, and developers acknowledge that there are still more that need tidying up.

Tags: , , , , , , , , ,

Facebook Google+ Linkedin Pinterest Reddit Stumbleupon Tumblr N4G Twitter