Early adopters who rushed out to pick up Halo: The Master Chief Collection as soon as it was on shelves have been disappointed by the game’s troubled online support. Originally thought to be due to low player counts, gamers are confronted with matchmaking issues when trying to get into multiplayer.
According to Microsoft, match times should improve as the game continues to roll out across the globe, but fans are still seeing significant wait times.
We’re aware of issues some have been having with matchmaking and we’re working around the clock, alongside the Xbox Live team, to address.
We’ve also deployed an update that has shown some improvement, and we work around the clock to optimize. This is our top priority.
The news comes on top of Microsoft‘s own leaderboard issues, Xbox One gamers no matter which title they’re playing.
Are you running into difficulties when you try to post stats to leaderboards or when you try to view online states of other users on your Friends list? We’re trying to get these issues fixed as quickly as possible. Thanks so much for your patience while we work. We’ll update you again when we have more information.