If you’d been a fan of Japanese MMORPG M2, you might need to find something else to play. Developers Sankando and operators Hangame have just made one of the most awful announcements it’s possible for a games company to make: M2 has now been unexpectedly closed for ever – and it’s due to human error.
Emergency maintenance was carried out on the game’s servers on October 21st, to fix a critical issue that had popped up. While this sort of thing happens all the time in any industry involving computers, it seems that something was very wrong in the world of M2, with Sankando and Hangame unable to restore the game servers or access any data. The game could not be restored, meaning that M2 is officially dead in the water.
The Japanese companies apologise most humbly for the incident, which highlights the need for regular off-site backups. The game was heavily funded by premium items and in-game sales, and some customers will see “conditional refunds” in the coming days.
That said, many gamers aren’t convinced by Hangame and Sankando‘s story. Counter-stories are popping up suggesting that, perhaps, M2 was not as successful as the companies would have liked, or that the game had been shelved for other reasons, and that this “accident” is all a coverup to gain sympathy and avoid other repercussions. No major software company should be vulnerable to server failure like this.
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