Sony + Rockstar deny involvement as PS3s freeze

In the wake of this week’s release of L.A. Noire, Sony and Rockstar have joined forces to reassure the public that neither the game – nor the new PS3 firmware – is causing gamers’ consoles to overheat and lock up.

PlayStation 3

Having a little bit of trouble

The [surl=http://blog.eu.playstation.com/2011/05/19/rockstar-games-and-sony-joint-statement-on-l-a-noire/]PlayStation Blog[/surl] explains that – despite the issue receiving bucketloads of attention online, both companies have received a “very small number” of customer support inquiries.

The statement explains:

At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise. If you are experiencing any issues with L.A. Noire or your PS3 hardware, please contact technical support using any of the means provided below:
Rockstar Support: [surl]http://www.rockstargames.com/support[/surl]
Rockstar Support on Twitter: [surl]http://twitter.com/RockstarSupport[/surl]
Playstation 3 Support EU: [surl]http://eu.playstation.com[/surl]

Gamers around the world are singing a different tune, claiming that after playing Rockstar‘s new crime thriller for “extended periods”, the PS3 console would simply stop working. We’re not talking any significant periods either, reports claiming that as little as 30 minutes of gameplay was enough to trigger the crash.

[img_big]center,3233,2011-01-17/1.jpg,L.A. Noire[/img_big]

Originally, Rockstar pointed the finger at the hardware manufacturer, blaming the recent 3.61 firmware upgrade rather than the new game.

Now, however, the blog post on the topic has mysteriously disappeared and the two are working together to help save budding detectives from any more unusual freezing, crashing or burning.

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